Delivery & Returns
As we deal with many different clubs, schools and organisations each have varying shipping and delivery requirements.
We co-ordinate with the designated stash co-ordinator at your club, school or organisation to bring to you the best delivery solution.
We can offer a home delivery, bulk delivery to your club, school or organisation or make your order available for collection from a collection point. 1 or several of these will be decided on by the stash co-ordinator at your club, school or organisation
Please note that every club, school or organisation delivery information will be displayed on a pop up once you add that product to your basket. This will contain important information about delivery and the estimated timeframe expected to complete your order.
For 'retail' items that are available from our store, such as Ulster Rugby, Football, hockey and rugby equipment & accessories , these will be shipped immediately to the shipping address provided.
Again, as we deal with many different clubs, schools and organisation each ordering very different product, some are made to order, others are off the shelf stock lines so we have varying returns policies relevant to each club.
We will decide on a returns policy with your stash co-ordinator. Often, stock will not be available to be swapped or returned for a refund as a lot of the stash is 'made to order'.
Where possible we will provide samples to stash co-ordinators and also have a size guide available in the description of each item. Personalised products can not be returned or swapped.
We will outline the returns information for your particular club, school or organisation in a pop-up that will display when you add your products to the basket. Please ensure you read this carefully.
For 'retail' items that are available from our store, such as Ulster Rugby, Football, hockey and rugby equipment & accessories , these can be returned for a refund or exchange if returned within 28 days and in the same condition they were received including original packaging and labels.